If the PINOY BOSS (PB) wants to make his/her customers happy (or happier), he/she will look for better ways of doing things in the company.

The PB will take a close look at the steps, processes, and procedures being followed by his/her employees for various functions like production, marketing, sales, or customer service.

The PB and his/her employees will work together to discover how to eliminate waste of materials and time, how to produce a better product, how to cover the market more productively, or how to improve response to customer complaints.

Improving processes and procedures is done following a methodology well understood by all concerned employees and aligned with the overall business plan and goals.

If implemented properly, process improvement will result in increased profit, lower cost, better quality of products and services, and happier customers.

We value your feedback.

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: